A woman called the store and asked for Super Smash Bros. Brawl on the Xbox 360. Now, I knew that the game couldn’t possibly be on the 360. There are legal and ownership reasons why those beloved Nintendo characters aren’t on a Microsoft or Sony console.
I kindly explained to the woman that the game in question is only playable on the Nintendo Wii. She proceeded to tell me that she and her daughter saw it on the website, but she didn’t specify what website she got this information from. Then, she put her daughter on the phone to ask me for Super Smash Bros. Brawl on the Xbox 360. I kindly explained the same thing to her, and it seemed like she understood as she bid me farewell.
Hours later, the same mother called the store again. This time, she was looking for Super Smash Bros. Brawl for the Nintendo. She didn’t specify which Nintendo console she wanted the game for, but it didn’t matter. Super Smash Bros. Brawl in only playable on the Nintendo Wii. And as I told her that I had the game in stock for the Wii, she said that she didn’t want the game on the Wii. Here is what was said:
Her: I’m looking for Super Smash Bros. Brawl for the Nintendo.
Me: We have it in stock for the Wii.
Her: I don’t want it for the Wii. I want it for the Nintendo.
Me: The Nintendo, ma’am?
Her: You know… the DS
Oh! Of course… because if I say Nintendo, people should automatically know that I’m talking about the DS. For all I knew she could have been talking about the NES. I informed her again that the game in question was only made for the Wii. She insisted that the website said that it was for the DS despite my efforts to make her understand that the game she is looking for doesn’t exist on the consoles she mentioned! I even explained that there were two Super Mario titles on the DS and that might have been what confused her, but she swore on the bible that the information she got from some website was correct. So, while I still had some sanity left, I agreed with everything she said and hung up. I wish I could have asked her where she was getting her information.
She couldn’t have gotten it from Gamestop.com because it’s only listed for the Wii. Bottom line, if you found it online, real or imaginary; purchase it online. Because I obviously have no idea what I’m talking about. What is the moral of this story? If it’s online, it must be true.
